The answer to all or most of your questions

What is the refurbished phone, are they genuine phones?

A Refurbished phone is a gently used phone that has been professionally tested and graded. They are all genuine manufacturer handsets. Mobileland inspected thoroughly each device, and refurbished as needed to bring you the best quality used phones at extremely affordable prices. 

Do I have to pay taxes?

Yes. taxes will be applied at checkout according to your province of residence.

I’m not happy with the phone, can I return it?

As long as the phone is in original condition, the phone can be returned to us within 30-days of purchase for a refund. A 10% restock fee may be applicable. See more details in Return Policy.

Do the phones come with any warranty?

All  phones from mobileland are coming with 30-days warranty for refund or replacement. See more details in Return Policy.

Do I have to pay for return postage?

No, the return postage is on Mobileland for 30-Day return guarantee. We will provide a return label.

How do I make a claim?

If the phone you received isn’t working like it should, email us at

My phone is out of warranty, do you do repairs?

Yes. Mobileland has a repair shop in Edmonton. Our technicians can quote and provide the repair service by dropping off or mailing in.

What is the battery health of your phones

All of our phone batteries are at least of 80% of their original capacity. If the battery of one of our phones has lost more than 20% of its capacity, it will be replaced for a brand new battery before being placed on our website.

What are the accepted payment methods?

We accept all Canadian credit cards, Visa debit and MasterCard debit, Paypal

Can I use any network with the phones?

Yes. all Mobileland phones are unlocked and can be used on any network unless otherwise stated.

Where are your location?

Mobileland has a retail shop and a warehouse in Edmonton.  We are carrying the largest inventory of refurbished iPhones and tablets in Canada and always endeavour to sell at the most competitive prices.