For a real peace of mind, we offer a 30- day return policy. If you are not happy with your purchase for some reason within the first 30 days since you receive the order, you can request a return.
All Returned products must be under original condition in the original packaging to us for a return .
If there is available inventory, we will offer an exchange and ship within 24-hours after the return is received.
For refund request, we will refund on your original payment method. A 10% restock fee may be applicable to help us cover our shipping costs, and helps us maintain our incredible pricing
To start a return, you can contact us info@mobileland.ca. we’ll provide you a pre-paid return shipping label.
The return policy doesn’t cover accidental damage, physical damage, fall damage, liquid damage or any user error.
Shipping Damage
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
please be aware that the return policy doesn’t cover the battery issues. the battery is not a warranty defect. Lithium Batteries are a serviceable part and will require replacement as they deplete over time. We only guarantee a battery life of at least 80% of its original capacity when it was sold.